Many issues or concerns can be promptly resolved by our Member Services Department. If you have not already done so, you may want to first contact Member Services before submitting an appeal or grievance.
Member tip: Check the back of your ID card for your phone contact information.
Health Net encourages you to provide a detailed account of your experience. Your feedback is important to us and we appreciate the time you have taken to share this information. We hope that you will allow us to continue to serve you and provide the excellent service that you deserve.
If you believe a delay in the decision making may impose an imminent and serious threat to your health, please contact customer service using the toll-free telephone number on your ID card to request an expedited review.
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Health Net collects some private data about site visitors. Learn more about the data we collect or request your data be removed.
© Copyright 2024 Health Net of California, Inc., Health Net Life Insurance Company, and Health Net Community Solutions, Inc. (Health Net) are subsidiaries of Health Net, LLC. and Centene Corporation. Health Net is contracted with Medicare for HMO, HMO SNP and PPO plans, and with some state Medicaid programs. Enrollment in Health Net depends on contract renewal. Health Net is a registered service mark of Health Net, LLC.